Costs 3

• How much does it cost?
• What is the activation fee?
• What's the deposit for, and how is it applied?

Billing Questions 7

• What is a continuation fee?
• When do late fees get applied to my account?
• What is a transporter surcharge?
• What is a bill processing charge?

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Service 23

• Is a contract required?
• How do I add multiple lines?
• Can I add lines later and still get the multi-line discount?
• Does my multi-line plan share a pool of data?

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Payment Questions 6

• When will my online payment post?
• How can I make a payment?
• Can I pay my bill through my bank?
• What credit cards do you accept?

See all 6 articles

Referral Program 2

• How do I get referral commissions?
• How can I refer other customers to you?

Account Questions 4

• Why is my account blocked?
• I forgot my username and password. How can I retrieve them?
• How can I update my phone number or other contact information?
• How do I update my credit card number?

Plans 1

• How can I change my plan?

Other 7

• Where can I report any technical issues I am experiencing?
• How can I find out my account balance?
• How can I see the status of my reported concerns?
• Why isn’t the registration page accepting my phone number/account number?

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General 3

• What is an unlocked device?
• What is the IMEI/ESN/MEID code?
• How can I get a certified phone?

Preparing Your Phone for Apela 1

• How to configure non-AT&T devices with the correct APN and MMS data settings