In order to use the Apela network, you must have an unlocked GSM device (all AT&T and most T-mobile phones will work). If you run into problems, give us a call, but start first by trying this configuration below.


Here are the steps to get the correct setting:


Step 1:

Make sure roaming is enabled and turned ON in your settings, at least temporarily while you adjust the APN.


Step 2:

Check to see if your APN (Access Point Names) settings match the below:


Name
 ATT Phone
APN
 phone
Proxy
 Not set
Port
 Not set
Username
 Not set
Password
 Not set
Server
 Not set
MMSC
 http://mmsc.mobile.att.net
MMS proxy
 proxy.mobile.att.net
MMS port
 80
MCC
 310
MNC
 410
Authentication Type
 None
APN type
 default,mms,supl,hipri
APN protocol
 IPv4
Bearer
 LTE


Step 3:

Turn the roaming OFF or to your desired settings, if you want it enabled.


Here is a related article provided by AT&T:

https://www.att.com/esupport/article.html#!/wireless/KB424489


Not sure how to find and adjust your APN settings?

Android: http://bt.custhelp.com/app/answers/detail/a_id/52696/~/how-to-change-apn-settings-on-an-android-mobile-phone

iPhone: https://support.apple.com/en-us/HT201699