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Is a contract required?
What is a continuation fee?
When do late fees get applied to my account?
What is a transporter surcharge?
What is a bill processing charge?
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Can I pair my smart Watch with an Apela plan?
What is the IMEI/ESN/MEID code?
What is an unlocked device?
How can I get a certified phone?
How much does it cost?
What is the activation fee?
What's the deposit for, and how is it applied?
How much does NumberShare cost?
How can I change my plan?
Does my plan include Hotspot?
How do I cancel my plan?
How do I add multiple lines?
Can I add lines later and still get the multi-line discount?
Does my multi-line plan share a pool of data?
Will I still be able to use data if I go over my quota?
How can I cancel my Apela Mobile service?
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When will my online payment post?
How can I make a payment?
Can I pay my bill through my bank?
What credit cards do you accept?
Can I cancel a payment I just made online?
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Why is my account blocked?
I forgot my username and password. How can I retrieve them?
How can I update my phone number or other contact information?
How do I update my credit card number?
Where can I report any technical issues I am experiencing?
How can I find out my account balance?
How can I see the status of my reported concerns?
How do I cancel my account?
How do I set up an online account?
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Preparing Your Phone for Apela
How to configure non-AT&T devices with the correct APN and MMS data settings
What is NumberShare?