Other

Where can I report any technical issues I am experiencing?
You can: Send us a message here Email customercare@apelainc.com Call 1 248.817.1621 From your online account, by going to the "Tickets" tab.
Wed, Mar 31, 2021 at 3:17 PM
How can I find out my account balance?
You can log in to your account or contact customer service to check your balance.
Tue, May 23, 2017 at 1:50 PM
How can I see the status of my reported concerns?
By visiting the “Tickets" tab in your online account.
Wed, Mar 31, 2021 at 3:18 PM
How do I cancel my account?
To cancel your account, please email customercare@apelainc.com or call 248.817.1621.
Wed, Mar 31, 2021 at 3:19 PM
How do I set up an online account?
To set up an online account, please call Customer Service at 248.817.1621. Make sure you have  your account number and e-mail address handy.
Wed, Mar 31, 2021 at 3:21 PM
Where do I find my account number?
Your account number can be found in the upper left-hand corner of your invoice or your account summary page.
Wed, Mar 31, 2021 at 3:21 PM