apela

Billing Questions 8

• Is a contract required?
• What is a continuation fee?
• When do late fees get applied to my account?
• What is a transporter surcharge?
• What is a bill processing charge?

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General 4

• Can I pair my smart Watch with an Apela plan?
• What is the IMEI/ESN/MEID code?
• What is an unlocked device?
• How can I get a certified phone?

Costs 4

• How much does it cost?
• What is the activation fee?
• What's the deposit for, and how is it applied?
• How much does NumberShare cost?

Plans 3

• How can I change my plan?
• Does my plan include Hotspot?
• How do I cancel my plan?

Service 22

• How do I add multiple lines?
• Can I add lines later and still get the multi-line discount?
• Does my multi-line plan share a pool of data?
• Will I still be able to use data if I go over my quota?
• How can I cancel my Apela Mobile service?

View all 22

Payment Questions 6

• When will my online payment post?
• How can I make a payment?
• Can I pay my bill through my bank?
• What credit cards do you accept?
• Can I cancel a payment I just made online?

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Account Questions 4

• Why is my account blocked?
• I forgot my username and password. How can I retrieve them?
• How can I update my phone number or other contact information?
• How do I update my credit card number?

Other 6

• Where can I report any technical issues I am experiencing?
• How can I find out my account balance?
• How can I see the status of my reported concerns?
• How do I cancel my account?
• How do I set up an online account?

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Preparing Your Phone for Apela 2

• How to configure non-AT&T devices with the correct APN and MMS data settings
• What is NumberShare?