Billing Questions
No, a contract is not required. Apela Mobile Service is month-to-month.
Fri, Sep 15, 2017 at 2:22 PM
This charge occurs when a customer is late on payment, made a partial payment or didn't pay at all.
Tue, May 23, 2017 at 1:14 PM
A charge of 1.5% of the balance owed occurs when your bill is paid AFTER the designated due date.
Fri, Sep 15, 2017 at 2:25 PM
A regulatory and administrative fee set by the client companies to cover legal, regulatory and business expenses.
Tue, May 23, 2017 at 1:15 PM
It’s a fee to cover the expenses of paper billing. To enroll in paperless billing please contact Customer Service.
Wed, Mar 31, 2021 at 2:56 PM
To find your current balance, log in to your online account. You'll see it in the upper left-hand corner of the “Account Summary” under "Current Ba...
Wed, Mar 31, 2021 at 2:57 PM
Your balance is always due by the specified due date printed on your bill.
Wed, Mar 31, 2021 at 2:57 PM
Any credit applied to your account will be reflected in the following billing cycle.
Tue, May 23, 2017 at 1:32 PM