Service
Yes, you can keep your existing U.S. phone number. This is called “porting”. Our agents can assist you with this process.
Tue, May 23, 2017 at 12:46 PM
Yes, through our regular Apela calling service and Access Numbers. To set up the service, please contact Customer Service at 248.817.1621. You wil...
Wed, Mar 31, 2021 at 3:05 PM
Yes, however, to avoid any roaming extra-charges, please choose a plan available here before travelling.
Wed, Mar 31, 2021 at 3:07 PM
Yes. 911 (USA emergency call to police) is free of charge. Each 411 call (for directory information) costs $2.99.
Tue, May 23, 2017 at 12:49 PM
Yes, if you have a compatible unlocked GSM device. To be sure you can enroll a phone into our network, please call our Mobile Team at #1 248.206.8811 and we...
Tue, May 23, 2017 at 12:50 PM
The most common reasons you cannot bring your phone to Apela Mobile are because:
you are still on a contract with another provider.
have an unpaid po...
Tue, May 23, 2017 at 12:53 PM
No problem. It’s easy. You can enroll another phone with Apela Mobile whenever you want to! If you already have the phone, follow the steps from Can I ...
Tue, May 23, 2017 at 12:59 PM
Yes, however, to avoid any roaming extra-charges, please choose a plan available here before travelling.
Wed, Mar 31, 2021 at 3:08 PM
No. As promised, no contracts. Period! All that is needed is to agree with our Terms and Conditions. This will be considered your consent when using any...
Wed, Mar 31, 2021 at 3:08 PM
You can upgrade or downgrade your plan by our Mobile Customer Care at # 1 248.817.1621.
Wed, Mar 31, 2021 at 3:09 PM